At innovates.bt, we stand behind every product and service we deliver. Our warranty policies ensure your investment is protected and your operations run smoothly.
Comprehensive protection for every solution
Complete technical support for Rancelab ERP including bug fixes, updates, user training, and consultation. Coverage includes remote troubleshooting via WhatsApp and on-site support when necessary.
Manufacturer warranty for all CCTV cameras, DVRs, and security equipment. Includes free replacement for defective units and installation support. Extended warranty options available.
Guaranteed performance for all network installations. Includes free troubleshooting and repair of installation-related issues. Coverage extends to cables, connectors, and configuration.
Comprehensive bug fixing and technical support for all custom-developed software. Includes free updates and patches for identified issues during the warranty period.
Simple, straightforward warranty claims
Contact our support team via WhatsApp or phone to report warranty-related issues.
Our team verifies warranty coverage and assesses the issue nature.
Free repair, replacement, or support provided according to warranty terms.
Issue resolution documented for future reference and warranty tracking.
Enhanced protection for complete peace of mind
Additional 12 months of coverage for security systems and networking equipment
Enhanced support package for Rancelab ERP and custom software solutions
Complete coverage for all systems including preventive maintenance
Our support team is ready to help you understand your warranty coverage and assist with any claims.
Contact Support Team